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About us

Established in 2020, UponFutures Support Services, is dedicated to providing a service that is understanding to the needs of individuals within the community. UponFutures Support Services is determined to continue providing a safe, welcoming, empathetic and understanding environment ensuring that we put the individuals that we work with first. We understand how difficult it can be to face challenging situations and be in the unknown but as an organisation, it is our passion to empower others and provide opportunities to others to ensure the quality of life that everybody deserves. 

UponFutures Support Services specialises in supporting young individuals such as youth, but did you know that we are passionate about providing inclusive services to people of all ages. UponFutures Support Services provides supports in different areas including support for young individuals in out of home care, residential care, individuals with disabilities including the NDIS whilst also supporting people experiencing crisis situations. 

UponFutures Support Services is equipped to support individuals struggling with drug and alcohol dependency, Mental health issues, experiencing Family violence and Homelessness. UponFutures Support Services offers services and programs to our community in need of these supports and offers a walk in service, self referrals and external referrals.

UponFutures Support Services provides and will continue to provide person centred supports to those in Victoria, New South Wales, Queensland, South Australia and Tasmania. 

Our Story

UponFutures Support Services was established in 2020 by our founder Jay Collins.
Jay grew up in out of home care throughout his childhood, enduring situations within his life that he felt needed to be changed. Seeing and experiencing abuse and neglect, Jay built a passion to build UponFutures Support Services as it is his goal and objective to better the lives of young individuals, and support them through similar issues and problems that he went through. 


Our focus at UponFutures Support Services is to ensure that individuals are able to foster a sense of belonging whilst working on their personal development. Our goal is to inspire and guide others, like yourself, to overcome obstacles and achieve their full potential. We believe every person holds the potential to shape a remarkable future and be supported along the way. Since 2020, we've dedicated ourselves to ensuring that the participants that we work with feel supported, valued and respected ensuring that we are matching you with the right services, programs and allowing you to feel comfortable, secure and feel a sense of belonging. 

  

Our Mission/Values  

Our mission at UponFutures is to empower and support Youth, and individuals with Disabilities to reach their full potential, break down barriers and create a more inclusive society and environment. Through Mentoring, Support, Community building, Programs and educational support, our aim is to is to foster a culture of acceptance, understanding and opportunity in young individuals by dedicating our supports, resources and platforms allowing them to access social connections, build skills and abilities to enhance independence and be able to live a fulfilling life working towards a future where young individuals are valued, respected and given the opportunities that they deserve. 

Honesty

UponFutures values honesty, When we are honest with ourselves, trust can be built with others. UponFutures believes in building healthy relationships both personally and professionally creating a foundation of trust, respect and dignity 

Quality

We believe that quality is a major value within our organisation especially when it comes to providing service management. We believe that we will get back what we give and that ensuring that you are treated with respect, compassion and quality of life

Commitment

We are committed to ensuring that UponFutures provide you with the best service, care and support possible while showing commitment to see you succeed. Our commitment reflects positively throughout our support, the organisation, the community and ourselves